Service Agreement
This Service Agreement is made between [Provider name] (the "Provider") and [Customer name] (the "Customer") as of the date of the last signature below.
1. Services
The Provider will provide: [describe the services, where and how often] (the "Services").
2. Term
This Agreement starts on [start date] and runs for [an initial term of 12 months / until the Services are complete]. [It then renews month to month until either party gives 30 days' written notice.]
3. Price and payment
The Customer will pay [amount] [per month / per visit / in total], invoiced [in advance / in arrears]. Invoices are due within [15] days. Late amounts may bear interest at [1%] per month or the highest rate the law allows, whichever is lower.
4. Customer responsibilities
The Customer will give the Provider the access, information and cooperation reasonably needed to perform the Services, and will keep its premises safe for the Provider's personnel.
5. Standard of service
The Provider will perform the Services with reasonable skill and care, using suitably qualified people. If the Customer reports a problem within [14] days, the Provider will re-perform the affected Services at no extra charge.
6. Changes
Changes to the Services or the price take effect only when both parties agree in writing.
7. Liability
Each party's total liability under this Agreement in any 12 months is limited to the amounts paid or payable in that period. Neither party is liable for indirect or consequential loss. Nothing limits liability that cannot be limited by law.
8. Ending this Agreement
Either party may end this Agreement on [30] days' written notice, or immediately if the other materially breaches it and does not fix the breach within [10] days of notice. The Customer will pay for Services performed up to the end date.
9. General
This Agreement is governed by the laws of [state]. It is the entire agreement between the parties on its subject and may be changed only in writing signed by both. It may be signed electronically and in counterparts.