Privacy Policy
Last updated: November 2026 · Template — review with counsel before relying on it.
What we collect
- Account data — name, email, password hash, organization, billing contact.
- Documents — the files you upload and the completed, signed versions, stored encrypted at rest.
- Signing evidence — for every signer: IP address and forwarding chain, approximate location derived from the IP, browser and operating system, screen size, language and time zone, the pages viewed and time spent, when each field was completed, the consent text accepted and the cryptographic hash of the document shown. This is collected to make signatures attributable and tamper-evident, which is the purpose of the Service.
- Usage logs — server logs and audit events retained for security and support.
How we use it
To provide the Service, deliver signing requests and reminders, generate certificates of completion and evidence packages, bill subscriptions, prevent abuse and comply with law. We do not sell personal data and do not use documents for advertising or model training.
Sharing
Signing evidence is shared with the sender of the document and with other parties to that document through the certificate of completion. We use processors for hosting, email delivery and payments under data-processing agreements. We disclose data when required by law.
Retention
Documents and evidence are kept as long as the sending organization keeps them; organizations can delete envelopes or their entire account at any time. Backups are rotated within 30 days.
Your rights
Depending on where you live you may have rights to access, correct, export or delete your data and to object to processing. Signers can contact the sender or us at the address below. Administrators can export and delete organization data from Settings.
Security
TLS in transit, AES-256 encryption at rest for files, scrypt password hashing, optional two-factor authentication, hash-chained audit logs and digitally signed (PAdES) completed documents.
Cookies
We use a single session cookie for sign-in and a session-storage entry for signer access codes. No advertising or cross-site tracking cookies.
Contact
Aptaseek LLC · admin@aptaseek.com